FAQ
Q: Which countries does
International Checkout ship to?
A: International shipping is currently available WORLDWIDE from
IROCSALE. Our third party vendor, International Checkout, will ship to all
destinations around the world including APO / FPO addresses.
Q: Can I check the
status of my international order?
A: To check the status of your order or track your package,please
check your tracking no. and shipping website that is provided.
Q: Who should I contact
with questions about my international order?
A: All enquiries regarding your international order should be
directed to International Checkout at: info@irocgemsandjewelry.com.
Please visit the International Checkout Customer Service page for more
information and phone numbers in your area.
Q: Do Bangles come in
different sizes?
A: Yes, bangles do come in different sizes. If you are ordering
online and don’t know your bangle size, you can take the measurement yourself.
Bangle size is determined by the size of your knuckles and NOT your wrist. To
determine your bangle size, simply tuck your thumb into the palm of your hand
(as if about to put on a bangle) and using a measuring tape, measure your hand
all the way around from knuckle to knuckle. A sizing chart is located at the
top of each product page. Compare your measurement to that chart to find your
ideal sized bangle.
Q: Will YOU make pieces
in other metals besides sterling silver, gold plated and Rosé gold plated?
A: Though we try to accommodate a customer’s request, we will only
produce our pieces in sterling silver, gold plated and rosé gold plated .
Q: What credit cards do
you accept?
A: We accept the following credit cards through paypal:
·
American Express
·
VISA
·
MasterCard
·
Discover
Q: Will IROCSALE have
any website sales?
A: Any promotional offers by IROCSALE will be posted on the
website as well as on our Facebook and Twitter pages. We will also send out
emails to customers in our database so register to become an IROCSALE Insider
if you're not already. If nothing is listed or sent out then no sales are occurring.
Q: Does IROCSALE have
any retail boutiques?
A: No, Right now we have no retail store.