Care & Repair
IROCSALE jewelry has been designed and manufactured to the highest quality standards. Proper care and maintenance will preserve the beauty and shine of your IROCSALE jewelry. Periodic examination of clasps and settings to ensure a secure fit is recommended. Take care to avoid exposing jewelry to substances containing bleach or ammonia and remove your jewelry before swimming in chlorinated water or the ocean. Always put your jewelry on after you dress to avoid contact with perfumes, cosmetics or other household chemicals.
When it is not being worn, always store your jewelry in its original case. If this is impractical, use a suitably lined box or protective pouch. To avoid scratches, each piece of jewelry should be stored separately and bracelets should always be stored flat. Never store your IROCSALE Silver, Rosé plated or gold plated jewelry in a leather pouch or bag. To avoid accelerated tarnishing always store your IROCSALE Silver, Rosé gold plated and gold plated jewelry in the special pouches provided.
Exposure to air, dust or other elements, particularly those containing sulfur, may cause sterling silver to tarnish more rapidly. There are a number of non-abrasive polishes on the market specifically designed to remove tarnish. Always read the warning label and take care when using polishes on jewelry containing gemstones. Never store your IROCSALE Silver jewelry in a leather pouch or bag.
IROCSALE Rosé gold plated and gold plated
Our IROCSALE Rosé jewelry is produced with .925 Sterling Silver and is electroplated with gold and rose gold to bring about its beautiful color. IROCSALE Rosé gold plated and gold plated jewelry has been specially treated to resist tarnish by use of an additional clear protective coating. The clear protective coating also adds durability against normal wear and tear. To clean Gold plated and Rosé gold plated jewelry, immerse it in a lukewarm diluted solution of mild, liquid (non-ammoniated) dishwashing detergent, rinse completely with clean lukewarm water and then blot dry using a chamois cloth. Do not rub. Never use silver polish or tarnish removers on IROCSALE Rosé gold plated silver jewelry as you may damage the finish.
Special attention should be paid to IROCSALE gemstone jewelry. Avoid extreme temperature changes and contact with household chemicals. Never expose stones to hot solutions, abrasive cleaners or ultrasonic cleaners. With the exception of pearls, which require special care, gemstones may be cleaned with a non-abrasive jewelry cleaner.
IROCSALE turquoise and pearl jewelry require special care to keep the stones looking their best. Never let these stones come in contact with creams, ammoniated liquid, nail polish remover OR chlorinated water (swimming pools, etc.).
Custom Ring Sizes
IROCSALE would love to keep all ring sizes in stock for our valued customers so orders ship without a wait. However due to the custom nature of our products, all rings cannot be stocked in all sizes. to check ring size availability, please call us at 0091-9929435029 or email firstname.lastname@example.org
Please accept our deepest apologies if any of our products need repair. Please contact the repairs department at email@example.com or call 0091-9929435029 to arrange any repairs. All repairs are handled on a case-by-case basis. Charges are assessed once the item for repair has been received and evaluated by the IROCSALE Repair Representative.
If your order arrives broken or in an unacceptable condition, please inform the repairs department immediately. We apologize in advance for any inconvenience if this occurs and there will be no charge for this kind of repair. Please email the repair department at firstname.lastname@example.org or call call 0091-9929435029 to arrange any repairs. Please ship the order back within 15 days to avoid any delays or penalties.